{"xsrfToken":"72157dde5c8f0a66f7031813e4e79d5e197b56ea_lout","branding":{"id":"5","key":"ss","name":"STARFIRE Support","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cc240f9e-1065-49a0-9dc6-a44b27655856/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDI5NjI2Ni05ZDM0LTQxNDQtYjQ4Yi02YTUyOGRlZTE5YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNjMjQwZjllLTEwNjUtNDlhMC05ZGM2LWE0NGIyNzY1NTg1NiI6WyJyZWFkIl19LCJleHAiOjE3NDg3NzE3OTYsIm5iZiI6MTc0ODc3MTE5Nn0.OFwQsxMgqhzYcHgbqdf1Iz5VX0grNWJX3JV2uuUgpv0&client=4d296266-9d34-4144-b48b-6a528dee19c9&mode=fit","logoId":"cc240f9e-1065-49a0-9dc6-a44b27655856","isLogoAvailable":true,"helpCenterTitle":"Turion Space Services Portal","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Turion Space Services Portal","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#28285f","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDI5NjI2Ni05ZDM0LTQxNDQtYjQ4Yi02YTUyOGRlZTE5YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDg3NzE3OTYsIm5iZiI6MTc0ODc3MTE5Nn0.dOGNoFnR-59zbjjeE-JcJYP26r3gp-g_wjxK5VT84cg&client=4d296266-9d34-4144-b48b-6a528dee19c9&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"ss","projectId":10143,"serviceDeskId":5,"name":"STARFIRE Support","description":"<p>Welcome! You can raise a request for STARFIRE Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"50","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://turion-space.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[12],"key":""},{"id":"52","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://turion-space.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[12],"key":""},{"id":"51","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://turion-space.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[12],"key":""},{"id":"54","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://turion-space.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[12],"key":""},{"id":"55","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://turion-space.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[12],"key":""},{"id":"56","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://turion-space.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[12],"key":""},{"id":"49","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://turion-space.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[12],"key":""},{"id":"53","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://turion-space.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"General"}],"orderMapping":{"12":[49,50,51,52,54,55,56]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"dfdeefc8-1b34-36a1-ae6d-419ce84c34a9","appLinkName":"","appLinkUrl":"","spaceKey":"SS","spaceName":"STARFIRE Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":5,"kbLinkDomainURLs":["https://turion-space.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDI5NjI2Ni05ZDM0LTQxNDQtYjQ4Yi02YTUyOGRlZTE5YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE0MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDg3NzIzOTYsIm5iZiI6MTc0ODc3MTE5Nn0.lO8HPqTrXRq7xzguY4fbPnng7UORcZpUSfskX1ELcYQ","targetCollection":"upload-project-10143","endpointUrl":"https://api.media.atlassian.com","clientId":"4d296266-9d34-4144-b48b-6a528dee19c9","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"kbPage":{"id":437354513,"title":"Welcome","url":"https://turion-space.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/437354513","space":{"key":"SS","name":"STARFIRE Support","id":435322899},"serviceDeskIds":[5],"appLinkId":"dfdeefc8-1b34-36a1-ae6d-419ce84c34a9","idInString":"437354513","projects":[{"projectId":10143,"serviceDeskId":5,"portalId":5}]}}